Step-by-Step Guide to Implementing a WhatsApp Ordering System for Your Store
WhatsApp has changed everybody's lifestyle. We all love to use it to communicate with family and friends. A lot of people like WhatsApp because it's not public like other platforms. It's personal and we talk only in close contacts.
Meanwhile, businesses can use this platform for connecting with their audiences without feeling like outsiders to them. Plus, WhatsApp is more intimate in their space and helps businesses have a more open rate.
WhatsApp can help you create a super easy way of reaching new audiences. All you need is a WhatsApp Ordering System to automate the process.
Want to know more? Read the blog completely.
What is a WhatsApp Ordering System?
WhatsApp ordering system or WhatsApp ordering solution is a tool that eases the ordering process and enhances audience engagement for companies. Think of it as an online ordering button where you’re asking your target audience to purchase directly from WhatsApp without making any extra effort.
All they need is to communicate or send a message to you!
You can start by connecting your business with WhatsApp Business and reaching out to various audiences through it only
How a WhatsApp Ordering System Helps Businesses Engage More Customers?
The WhatsApp ordering solution or system offers an easier path for consumers to connect with businesses. One of the most profitable businesses from the WhatsApp ordering system is the local restaurants.
Restaurants and cafés benefit from direct WhatsApp orders, where they don’t have to worry about various third-party platforms or websites to take orders. Since WhatsApp is a messaging app, customers are just one-click away from ordering.
Here are some of the top benefits of using a WhatsApp ordering solution.
- Offers a better customer experience.
- Easy-to-use and secure platform for customers.
- Offers instant response and quick communication.
- Easy order repetition for consumers.
- Future-proof and gives an edge against competition.
- Personalised resources for marketing.
What Does a WhatsApp Ordering System Offer You?
- Enhances convenience.
- No additional software.
- Easy to use with multiple entry points.
- Instant answers from consumers.
- Save time and save on delivery fees.
- Offers integration with other existing systems such as CRM and payment gateways.
- Automates conversion with quick responses, chatbots, reminders, etc.
- Provides analytics.
- Offers scalability to businesses.
Step-by-Step Guide to Set WhatsApp Ordering System:
Follow the simple tips given below to launch your WhatsApp business in just a few hours.
- Install WhatsApp business and optimize your business profile.
- Create a WhatsApp catalog menu.
- Connect with mSELL WhatsApp ordering solution API with your WhatsApp Business.
- Promote your WhatsApp ordering feature to your website, social media, and in-store. Use QR codes, posters etc.
- Build a WhatsApp chatbot to take customer orders.
- Automate the replies, menu, and order confirmation.
- Automate order and delivery options.
How to Create a WhatsApp Menu Catalog?
If you don't know how to set up a WhatsApp catalog, follow the steps given below to create one.
- Go to WhatsApp Business ‘More’ options.
- Select business tools and choose ‘catalog’.
- Add menu items, prices, description, and images.
- Share your catalog to WhatsApp chats, status updates.
Tips for Enhancing the WhatsApp Ordering System Efficiency:
Here are some tips to enhance your WhatsApp order efficiency:
- Make your WhatsApp feature a USP and promote it on all your platforms.
- Offer exclusive deals for WhatsApp orders.
- Start a loyalty program.
- Gather customer feedback and improve the system.
- Follow all safety concerns and ensure security of customer data.
Conclusion:
In this blog, we have shared how a simple WhatsApp ordering solution tool can help you create easier ways for consumers.
It can help them with an easy purchase process, 24×7 connectivity, automated replies, deliver updates, etc.
Looking for a trusted WhatsApp ordering CRM to automate your business?
Contact mSELL WhatsApp ordering solution and get access to all your fav business tools.
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